CONVOQUE, powered by Asfera Technologies, is one of the most advanced call center solutions in India, designed to transform the way businesses connect with their customers. With years of expertise in telecom and software innovation, Asfera has built CONVOQUE to be a reliable, feature-rich, and scalable platform that caters to startups, SMEs, and large enterprises alike.
CONVOQUE offers end-to-end call center services, including inbound, outbound, and blended call management, making it the perfect solution for businesses looking to streamline communication. Its intelligent auto-dialers, predictive dialing, IVR integration, call recording, analytics, CRM integration, and real-time reporting ensure that both agents and managers can work efficiently and productively.
For inbound services, CONVOQUE provides smooth call routing, helpdesk support, and quick query resolution to improve customer satisfaction. For outbound services, it enables businesses to run effective campaigns for lead generation, telemarketing, collections, and surveys, ensuring maximum customer reach.
Being a cloud-based call center solution, CONVOQUE eliminates the need for heavy infrastructure, allowing businesses to scale quickly while keeping costs low. With dedicated 24/7 support and continuous upgrades, it stands as one of the most trusted platforms in India
