Living in a rented property that falls into disrepair can be stressful, especially when your landlord refuses to act. Problems like damp, mould, broken heating, or unsafe electrics don’t just affect your comfort—they can damage your health and finances too. If your landlord fails to resolve these issues, you may be entitled to make a housing disrepair claim. This guide explains what a housing disrepair claim involves, who is eligible, and how you can secure both repairs and compensation.
What Is a Housing Disrepair Claim?
A housing disrepair claim is a legal action taken by tenants when a landlord fails to maintain a property in a safe, habitable condition. These claims aim to:
- Force landlords to make necessary repairs.
- Compensate tenants for health issues caused by disrepair (such as asthma from mould).
- Cover damage to personal belongings like furniture and electronics.
- Reimburse additional expenses, including heating costs or hotel stays.
- Provide financial compensation for the stress and inconvenience caused.
Making a housing disrepair claim ensures your living conditions are improved while holding landlords accountable for their legal duties.
When Can You Make a Housing Disrepair Claim?
You may qualify for a claim if:
- Your landlord has failed to carry out repairs despite being notified.
- The disrepair poses a risk to your health or safety.
- Your property suffers from issues like damp, leaks, broken heating, infestations, or faulty wiring.
- You’ve experienced financial or physical harm as a result.
It’s essential to report the problem to your landlord in writing before pursuing a claim. Keep a dated copy of your letter or email as evidence.
What Evidence Do You Need?
To strengthen your housing disrepair claim, gather as much evidence as possible, including:
- Photos and videos of the damage.
- Copies of emails, letters, or text messages sent to your landlord.
- Medical reports if the disrepair has caused health issues.
- Receipts for any expenses or damaged items.
- Witness statements from neighbours or family members, if applicable.
The more evidence you have, the stronger your case will be in negotiations or court.
What Are a Landlord’s Legal Duties?
Landlords in the UK—whether private, council, or housing association—must:
- Keep the structure and exterior of the property in good repair.
- Maintain working gas, water, electrical, and sanitation systems.
- Repair heating and hot water systems promptly.
- Address damp, mould, and infestations quickly.
- Ensure the home is fit for human habitation under the Homes (Fitness for Human Habitation) Act 2018.
If they fail to meet these obligations after being notified, you have grounds for a housing disrepair claim.
The Process of Making a Claim
The typical steps in a housing disrepair claim include:
- Notify your landlord – Send written notice and keep a copy.
- Wait for a reasonable response time – Urgent repairs, like heating in winter, must be fixed immediately, while less urgent issues can take longer.
- Contact your local council – If your landlord doesn’t act, Environmental Health can inspect your property.
- Seek legal advice – Many housing solicitors work on a No Win, No Fee basis, so you won’t pay upfront.
- File your claim – Your solicitor will handle negotiations or court proceedings to secure repairs and compensation.
How Much Compensation Can You Receive?
The amount you can claim depends on:
- The severity of the disrepair.
- The duration of the problem.
- The impact on your health and finances.
- The extent of your personal losses.
Compensation often covers rent rebates (for the time your home was unfit to live in), damaged belongings, medical costs, and additional living expenses.
Why Work With a Specialist Solicitor?
Housing disrepair claims involve complex laws and procedures. A solicitor can:
- Assess the strength of your claim.
- Gather evidence and negotiate with your landlord.
- Represent you in court, if needed.
- Maximise your compensation while ensuring repairs are carried out.
Most importantly, many solicitors operate on a No Win, No Fee basis, so you won’t face financial risk when making a claim.
Act Now to Protect Your Home
The longer disrepair is left unresolved, the worse it can become—for your property, your health, and your claim. Acting quickly ensures the strongest case and helps secure faster repairs and compensation.
If you are living with unaddressed repairs, Contact Us Housing Disrepair to discuss your situation today. Our team specialises in helping tenants make successful housing disrepair claims across the UK, ensuring you get the justice and comfort you deserve.
